SHIPPING
Free Shipping:
Free shipping is available on all in-stock parts and equipment.
Bonus: Order before 2 P.M. Eastern, Monday through Friday and get Free Same Day Shipping!
Same Day Shipping:
Any order placed before 2 P.M. Eastern on a business day (Monday – Friday) will ship the same day.
Note: Same-day shipping is not available after hours, on weekends or holidays.
Countdown Timer:
The countdown timer below the “add to cart” button indicates the time remaining to take advantage of same day shipping. When the countdown ends at 2 P.M. Eastern, same day shipping will not be available until the next business day.
If you see the message “Same day shipping is currently unavailable” instead of a countdown one of the following conditions applies:
1) Same day shipping has ended for the day
2) It is a weekend
3) It is a holiday or a day that we are closed for business.
Note: All orders placed during this time will ship on the very next available standard business day.
Return Policies
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase for a full refund or replacement.
• No returns are accepted on electrical parts or parts that have been exposed to fuel.
If you need to return a part, request a Return Merchandise Authorization (RMA) through your InStockShipsToday.com Account or contact our Customer Service Department at 786-592-2094. You have 30 days from the date you receive your order to return the part to us for a refund. Once we receive and process your return, we will apply a refund.
Returns that are not due to defect, damage or shipper error are subject to a 15% Re-stocking fee.
All returned parts must be in new, un-used, un-installed and re-saleable condition.
Please allow 7-10 days for processing returns.
In order to enable efficient and timely processing of returns, all returns should have the Return Merchandise Authorization Number clearly displayed on the outside of the packaging and include a copy of the order invoice inside.
PLEASE NOTE: Any product returned must be new, unused, complete, and marked with a valid RMA number. Anything else will not be accepted and will be shipped back to you.
Refunds
According to U.S. law, refund credits can only be returned back to the card of original purchase. In the event that a card can no longer be charged back (lost card etc.) an attempt on our part has to be made at least once and then a company check will be sent to the purchaser. The company check process can delay the time taken to receive the refund.
Regular Shipping Option
All in stock orders will ship within 1 to 2 business days.
However, there may be times when a product you have ordered is out-of-stock at our distribution center which will delay fulfilling your order. Normal transit times for products that have to be transferred from an alternate warehouse to our distribution center range from 2 to 5 business days.
If the item is not available at the alternate warehouse, it is considered backordered. Manufacturer backorders may create longer delays and vary widely. We will keep you informed via email of any products that become backordered and/or unavailable from the manufacturer. If your order contains multiple items and one or more parts are out of stock, we will ship your order when it is complete. (Split shipments are available upon request and may require additional shipping.)
Once the order is complete it will ship it immediately. An email with the tracking number will be sent to the email address on file.
Please contact us if you ever have any questions about your order. We are eager to assist in any way possible. Call us toll free at
786-592-2094 (Monday thru Friday 8am-5pm EST)
Note: We cannot guarantee when an order will arrive once we have shipped it. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by holidays, weather related shipping delays or product availability.
Power Mower Sales ships primarily through United Parcel Service (UPS), United States Postal Service (USPS), and Federal Express (FEDEX). Our shipping and handling fees are based on Ground Shipments. Expedited shipment methods are available upon request.